If you're a patient or visitor at any of our RUSH system hospitals, contact us with any questions you may have. Below you can find important phone numbers for our departments and services,including requesting medical records.
COVID-19:See ourpatient and visitor policies,vaccine updatesandlatest information.
RUSH University Medical Center
1620 W. Harrison St.
Chicago, IL 60612
Main number: (312) 942-5000
Appointments and medical records
- New patient appointments:To make an appointment as a new patient, please call (888) 352-RUSH (7874).
- MyChart:For online prescription refills, test results and appointment scheduling for current patients, call (312) 563-6600 orlog in to your MyChart account.
- Medical records:To request copies of your medical records, please call(312) 942-7262.
Billing and Payment
- Hospital or Hospital Services Bills:For questions or concerns about your hospital bill, please call (312) 942-5693 or emailbilling_info@rush.edu.
- Physician Office Bills:For questions or concerns about bills from your doctors' office, please call (312) 942-5693 orbilling_info@rush.edu.
- Financial Counselors:For information about financial assistance programs and hospital costs, please call (312) 942-5967 or emailfinancial_counselor@rush.edu.
病人services
- 病人relations:For questions, feedback, compliments or concerns about services received at RUSH, please call (312) 942-6979 or emailpatient_relations@rush.edu.
- Hospital operator and patient information:To connect with your loved ones while they are being treated at RUSH, please call (312) 942-5000.
Careers
- Human Resources:For job opportunities, employment verification and information about working at RUSH, please call (312) 942-3456 or visit theCareerswebsite.
- 志愿服务:For opportunities to volunteer at RUSH, please call (312) 942-5574 or emailvolunteer_services@rush.edu.
Media Relations
Our Media Relations team is available 24 hours a day, seven days a week. For information on news at RUSH, please call (312) 942-6000 and enter pager ID number 1100.Contact a member of the Media Relationsteam.
We will respond to all relevant inquiries in a timely manner.
Please note, we are not able to respond to unsolicited sales pitches.
Important phone numbers
Resources
ADA-Related Accommodations: (312) 942-5574
Admitting/Registration Department: (312) 942-5700
Billing Customer Service Line (312): 942-5693
Blood Center: (312) 942-5920
Bookstore: (312) 942-5845
Chaplain's Office: (312) 942-5571
Discharge Planning/Social Service: (312) 942-4343
Emergency Department: (312) 942-6428
Evening/Weekend Administration: (312) 942-3263, ID #7123
Financial Counselor: (312) 942-5967
Hospice Partners: (312) 733-8900
Interpreter Services: (312) 563-2987
Lost and Found: (312) 942-5678
Medical Records: (312) 942-7260
Office of Patient Rights: (312) 942-6603
Office of Philanthropy: (312) 942-6830
Parking Garage: (312) 942-6594
病人Information: (312) 942-5000
病人Relations Department: (312) 942-6979
Physician Referral Services: (888) 352-RUSH (7874)
Professional Building Pharmacy: (312) 563-2245
Poison Control Center: (800) 942-5969
Public Relations Department: (312) 942-5579
Radiology (X-Ray): (312) 942-5805
Security Department: (312) 942-5678
Television Repair Service: (312) 942-5990
Utilization Management Department: (312) 942-4343
志愿服务:(312) 942-5574
Gift shops
Atrium Court Shop: (312) 942-4246
Atrium Shop: (312) 942-4244
Libraries
RUSH University Library: (312) 942-5950
Waud Resource Center: (312) 563-2700
State and Regulatory Agencies
Illinois Department of Public Health: (800) 252-4343
The Joint Commission: (800) 994-6610
Illinois Foundation for Quality Health Care (for Medicare patients): (800) 647-8089
RUSH Copley Medical Center
2000 Ogden Ave.
Aurora, IL 60504
Main number: (630) 978-6200
Important Phone Numbers
Business Office/Customer Service: (630) 978-4990
Cancer Care Center: (630) 978-6250
中心的疼痛管理:(630)898 - 3835
Family Birth Center: (630) 978-6285
Gift Shop: (630) 978-4828
Medical Records: (630) 978-6786
Media Relations:Contact a member of the Media Relationsteam
Outpatient Center/Scheduling (X-ray, Imaging, MRI, Lab, CT): (630) 499-2300
病人Advocate: (630) 978-4832
Physician Referrals: (630) 978-6700
RUSH Copley Healthcare Center (Yorkville): (630) 466-8200
RUSH Copley Healthplex: (630) 978-6280
TTY (Hearing Impaired): (630) 978-6224
24-hour Emergency Department: (630) 978-4810
RUSH Oak Park Hospital
520 S. Maple Ave.
Oak Park, IL 60304
Main number: (708) 383-9300
病人services
病人relations:For questions, feedback, compliments or concerns about services received at RUSH, please call (312) 942-6979 or emailpatient_relations@rush.edu
Important Phone Numbers
Gift Shop: (708) 660-2377
Healthy Motivations Community Events/Programs: (708) 660-2005
Human Resources: (708) 660-5674
Media Relations:Contact a member of the Media Relationsteam
病人Billing: (866) 761-7813
Physician Referral/Program Registration: (708) 660-4636
RUSH Outpatient Pharmacy: (708) 660-6822
Spiritual Care: (708) 660-5658
志愿服务:(708) 660-5684
24-hour Emergency Department: (708) 660-6000
RUSH University
600 S. Paulina St.
Chicago, Illinois 60612
Main Number: (312) 942-7100
- Admissions:For information about admissions to RUSH University, please call (312) 942-7100.
- Graduate education and training programs:For information about our graduate education programs, please call(312) 942-5495 or email tina_conley@rush.edu.
- Human Resources:For job opportunities, employment verification and information about working at RUSH, please call (312) 942-3456 or visit theCareerswebsite.
- More information:For more information on RUSH University and its programs, visit our websitehere.